Requesting a refund for an erroneous subscription is easy. You may use any device to request a refund, where eligibility (determined by your app store) is appropriate.
Requesting a refund on iOS:
Please visit this link and follow the steps: https://support.apple.com/en-za/118223
Requesting a refund on Google Playstore
Please visit this self-service flow to request a refund: https://support.google.com/googleplay/workflow/9813244?hl=en
If you have any issues requesting a refund, please contact our support team at support@heyboardroom.com and we'd be more than happy to assist you.
With Love,
The Boardroom Team
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