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  2. FAQ

FAQ

  • Why can't I see my likes anymore?
  • How do I filter by age and distance?
  • How do I request a refund for a subscription?
  • How do I join the app?
  • Do we share information back to companies that people work at?
  • Will Boardroom ever share information back to LinkedIn?
  • I'm concerned about privacy and sharing my workplace details. Can I still sign up?
  • How do I sign up to Boardroom?
  • What is the "waiting room" option and how does it work?
  • Why can't I update my location?
  • How can I hide my workplace information for privacy reasons?
  • How can I edit my profile details, such as my professional information or photos?
  • Why is there a limit on the number of chats I can have?
  • How do I restore a purchase?
  • There is a discrepancy between the advertised subscription price and what I was charged. Why?
  • Why have my matches disappeared?
  • Why am I not getting matches?
  • Why can't I see any profiles?
  • I am experiencing issues with messages not sending or duplicating. What should I do?
  • Why does the app crash or freeze on my device?
  • Why do my photos keep getting flagged as "blurry"?
  • I cannot seem to verify my profile using LinkedIn. What should I do?
  • How long does it take for my profile to be verified?
  • Why is my profile not getting verified despite uploading high-resolution photos?
  • How do I delete my Boardroom profile?
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